FND provides time and cost-effective support in form of software aid and full technical maintenance to all sizes of entities. This service runs on a 24/7 basis across all time zones regardless of customer’s location and is handled by proactive and skilled personnel with relevant expertise and remarkable experience.

It can be in-line call service, 24 hour online support or on-site assistance depending on the client’s preference. In conjunction with our partners, we can supply local support to answer unlimited software technical questions for the customer as a way to cater for their language or time needs.

Our services are attributed to the following key rules:

  • Outstanding system of Immediate response
  • Solution base contacts
  • Short and long term solutions with solid time frames
  • Prominent competence in all segments of support
  • Supplying new versions of software updates (Changes, extensions, actualisations)
  • Cooperative attitude
  • Upright system of problem handling under a good Customer Relations Management
  • Ability to order Demo/Trial software – You can order free trial program for your customers